DealerJet — Terms of Service

Effective Date: June 11, 2026 Last Updated: July 11, 2026

1. Introduction and Acceptance of Terms

These Terms of Service ("Terms") are a binding agreement between DealerJet, a business registered in the Province of Ontario, Canada ("DealerJet," "we," "us," or "our"), and the dealership or individual that registers for or uses the Service ("you," "your," or "Customer"). These Terms govern your access to and use of the DealerJet software, including the web dashboard, Chrome extension, and any related services (collectively, the "Service").

By creating an account, installing the Chrome extension, paying a subscription fee, or otherwise accessing the Service, you confirm that you have read, understood, and agreed to be bound by these Terms. If you are accepting these Terms on behalf of a dealership or other business entity, you represent that you are authorized to bind that entity, and "you" refers to that entity.

If you do not agree to these Terms, you must not access or use the Service.

2. Definitions

• "Service" means the DealerJet software-as-a-service platform, including but not limited to: the web-based inventory dashboard at dealerjet.ca; the DealerJet Chrome extension; backend APIs; inventory import integrations with AutoTrader.ca (with additional sources, such as CarGurus, potentially added over time); automatically generated marketplace description text; and Facebook Marketplace posting automation.
• "Customer Data" means any data you upload, scrape, generate, or otherwise provide to the Service, including dealership information, vehicle inventory data, photographs, descriptions, pricing, and customer contact information.
• "Subscription" means a recurring paid plan that grants access to the Service for a defined period.
• "Third-Party Platforms" means external services we integrate with or rely on, including but not limited to AutoTrader.ca, Facebook Marketplace, Stripe, Resend, Cloudflare, Render, and any other third-party services listed in the Privacy Policy.

3. Description of the Service

DealerJet provides software tools for licensed Canadian motor vehicle dealers to:

• Import their inventory from AutoTrader.ca (additional sources may be offered over time).
• Generate Facebook Marketplace listing descriptions automatically from vehicle data and the dealership's saved settings.
• Pre-fill Facebook Marketplace listing forms via a Chrome extension.
• Manage dealership-wide settings, perks, and compliance footers used in generated marketplace listings.

The Service is a software tool. We are not a marketplace, broker, auctioneer, or seller of motor vehicles. All vehicle listings created using the Service are published by you, the Customer, on third-party platforms (primarily Facebook Marketplace) under your own account and your own legal responsibility.

4. Account Registration and Eligibility

4.1 Eligibility

To use the Service, you must:

• Be at least 18 years of age.
• Be a licensed motor vehicle dealer in your applicable Canadian province (e.g., OMVIC-registered in Ontario, VSA-licensed in British Columbia, AMVIC-licensed in Alberta), or operate under the supervision of one.
• Have authority to bind the dealership entity to these Terms.
• Not be located in a jurisdiction where access to the Service is prohibited.

4.2 Account Information

You agree to provide accurate, current, and complete information during registration and to keep that information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

4.3 One Subscription per Dealership

Subscriptions are licensed per dealership entity. You may not share, resell, or sublicense your account credentials to other dealerships. We may monitor account activity to detect sharing and reserve the right to suspend or terminate accounts found in violation.

Subscriptions on the Solo plan are designed for a single user. When you log in from a new device or browser, your previous session is automatically signed out. This is a normal, expected feature of the Solo plan and is intended to enforce the per-dealership licensing of the Service. Dealership plan subscriptions support concurrent sessions across multiple users on the same dealership team.

4.4 Email Verification

You must verify the email address on your account by clicking the verification link we send to that address at signup. If you have not verified your email within thirty (30) days of account creation, certain features (specifically, the Facebook Marketplace posting feature) will be temporarily paused until verification is complete. Your account, settings, and inventory data remain intact during this period. You can request a fresh verification link at any time from the Account page.

4.5 Email Address Requirements

You must register using a working email address that you control. We do not accept signups from disposable, temporary, or throwaway email services (for example: Mailinator, Guerrilla Mail, 10-minute mail, and similar). Accounts created with such addresses may be refused at signup or terminated subsequently without notice. The internal blocklist is maintained based on industry-standard sources and is updated periodically.

5. Subscription Plans, Billing, and Refunds

5.1 Plans

We offer one or more subscription tiers, the terms of which (features, limits, price) are described on our Plans page or as otherwise made available to you in writing. We may change pricing or plan features with at least thirty (30) days' notice; changes take effect at the start of your next billing cycle.

Founding Member Pricing Lock. Customers who join under our "Founding 50" launch program — limited to the first fifty (50) paying customers — retain the launch rate of $99 CAD per month on the Solo plan or $249 CAD per month on the Dealership plan for the duration of their continuous, paid subscription, even after standard pricing is increased for new signups. This Founding Member rate is preserved subject to the following:

• Your subscription must remain in good standing. If you cancel your subscription and do not resubscribe within sixty (60) days, your Founding Member rate is forfeited; resubscribing after the 60-day window means paying the then-current standard rate. You will receive a courtesy reminder email at the time of cancellation noting the exact date your Founding Member status would lapse if you do not resubscribe.
• Plan-tier upgrades (e.g., switching from Solo to Dealership) apply the then-current standard rate at the new tier; the Founding Member lock applies only at the original tier.
• A payment method failure that goes unresolved for more than thirty (30) days is treated as a cancellation for the purpose of this lock.
• The Founding Member lock applies to subscription fees only and does not extend to any optional add-ons, one-time fees, or feature-specific charges introduced after your signup.

Reactivation. If you cancel and reactivate within the 60-day window described above, your Founding Member status and locked rate are preserved with no further action required. Reactivation after the 60-day window is treated as a new signup at the then-current standard rate, and Founding Member status cannot be restored. Contact info@dealerjet.ca within the 60-day window if you intend to reactivate and would like assistance.

5.2 Billing

Subscription fees are billed in advance on a recurring basis (monthly or annual, as you select). All fees are quoted in Canadian dollars (CAD) and are exclusive of applicable taxes, which will be added to your invoice where required by law (HST in Ontario, GST elsewhere as applicable).

A valid payment method is required to activate the Service. Card details are collected through Stripe Checkout (a secure, Stripe-hosted payment page), and ongoing billing — updating your card, viewing invoices and receipts, and cancelling — is managed through the Stripe Customer Portal, reachable from your billing page. By providing a payment method, you authorize us (via Stripe) to charge that method for all fees due, including the automatic charge at the end of your free trial described in §5.6. Stripe's terms govern the payment transaction itself; we never see or store your full card number on our servers.

5.3 Refunds

Subscription fees are non-refundable except where required by applicable consumer protection law. If you cancel a subscription mid-cycle, you retain access through the end of the paid period; no pro-rated refund is issued. The fourteen (14) day free trial described in §5.6 is your opportunity to evaluate the Service before any subscription fee is charged.

5.4 Failed Payments

If a payment fails, Stripe automatically retries the charge over the following days and notifies you by email so you can update your card. During a grace period of at least seven (7) days, your account remains fully usable. If payment remains outstanding after the grace period, posting features are paused (you can always still log in to view your data and fix your payment method); service resumes automatically once payment succeeds. Extended non-payment may result in cancellation of the subscription as described in Section 14.

5.5 Cancellation

You may cancel your subscription at any time, before or after any renewal, from your billing page (which opens the Stripe Customer Portal — no phone call, no email, no retention hoops). Cancellation takes effect at the end of the current billing period: you keep full access through the period you have already paid for, and you are not charged again. Cancelling during the free trial means you are never charged at all.

If you hold a Founding Member rate lock (see §5.1), cancelling and remaining cancelled for more than sixty (60) days forfeits that lock. Reactivating within 60 days preserves it; see §5.1 "Reactivation" for details.

5.6 Free Trial

New signups receive a fourteen (14) day free trial of the Service. The trial starts when you add your payment card (your card is validated for $0 — nothing is charged at that point), and you have full access to the features of the plan you selected for the full fourteen days. If you have not cancelled before the trial ends, your paid subscription begins automatically and your card is charged the rate applicable to your plan — this is disclosed at signup, on the checkout page, and on your billing page. You can cancel at any time during the trial from your billing page and you will never be charged.

6. Acceptable Use

You agree NOT to:

• Use the Service for any unlawful purpose or in violation of any Canadian federal, provincial, or municipal law, including consumer protection regulations, motor vehicle dealer regulations, anti-spam law (CASL), and privacy law (PIPEDA).
• Misrepresent vehicle history, condition, accident status, title brand, ownership history, or any other material fact in listings generated using the Service.
• Use the Service to publish misleading, fraudulent, or deceptive advertising on Facebook Marketplace or any other platform.
• Reverse-engineer, decompile, or attempt to derive source code from the Service.
• Resell, sublicense, or commercially redistribute access to the Service.
• Scrape data from the Service for purposes other than your own dealership operations.
• Use the Service to harm, harass, defame, or infringe the rights of any person or entity.
• Use the Service in a manner that violates Facebook's Marketplace Commerce Policies, AutoTrader.ca's terms, or CarGurus's terms.
• Attempt to bypass rate limits, security controls, or access restrictions.
• Use automated tools, scripts, or signup-rotation services (including disposable email providers) to create multiple accounts, evade account suspensions, or otherwise circumvent the per-dealership licensing model described in §4.3 / §4.5.
• List, advertise, or otherwise promote vehicles that are not part of your dealership's actual current inventory, or that you do not have legal authority to sell.

We reserve the right to suspend or terminate your account immediately for material violations of this section.

7. Customer Responsibilities and Compliance

7.1 Listing Accuracy

You are solely responsible for the accuracy, legality, and compliance of every listing you publish using the Service. The Service generates marketplace descriptions and pre-fills forms based on data you have provided or that has been scraped from sources you have authorized. You must review every listing before publishing it and confirm the information is accurate.

7.2 Provincial Compliance

You are responsible for ensuring all listings include the disclosures required by your provincial regulator, including but not limited to:

• Ontario (OMVIC): all-in price, mandatory dealer-fee disclosure, dealer registration number, all material vehicle history facts.
• British Columbia (VSA): dealer license number, documentation fee disclosure, accurate description of mechanical condition representations.
• Alberta (AMVIC): AMVIC licensee disclosure, all material facts, pricing rules.
• Equivalent rules in other provinces.

The Service provides a Compliance Footer feature to help you include these disclosures, but populating it correctly is your responsibility, not ours.

7.3 Facebook Marketplace Compliance

You are responsible for complying with Facebook's Marketplace Commerce Policies. The Service facilitates posting but does not itself enforce Facebook's rules; if Facebook removes, restricts, or bans your listings or account, that is between you and Facebook.

7.4 Tax Collection

You are responsible for collecting and remitting all applicable sales taxes (HST/GST/PST) and for issuing compliant bills of sale for any vehicle you sell. The Service does not provide tax calculation or tax filing functionality.

8. Third-Party Integrations

8.1 General

The Service integrates with or relies on third-party platforms including AutoTrader.ca, Facebook (including Marketplace), Stripe (payments), Resend (email delivery), Cloudflare (DNS/security), and Render (hosting), and may add others over time. These platforms have their own terms, privacy policies, and acceptable use rules. Your use of those platforms is governed by their respective agreements, not this one.

8.2 No Endorsement or Affiliation

DealerJet is not affiliated with, endorsed by, or sponsored by AutoTrader.ca, Facebook (Meta), or any other third party named in this Service. We do not control these platforms and cannot guarantee their continued availability or compatibility with our integrations.

8.3 Service Disruption Risk

If a third-party platform changes its API, page structure, terms, or behaviour in a way that affects our integration, the affected features may degrade, fail, or become unavailable. We will use commercially reasonable efforts to restore functionality but cannot guarantee any specific timeline. Subscription fees are not prorated for service disruptions caused by third-party changes outside our control.

Our retrieval of your published inventory from AutoTrader.ca is performed by automated browsing technology rather than via an official API offered by that platform. While we use this technology in good faith on your behalf (only retrieving data already published by you on the dealer page you control), we cannot guarantee these platforms will continue to support such retrieval indefinitely. If a platform implements changes that block our retrieval, the affected feature may degrade or fail; subscription fees are not pro-rated for such disruptions.

8.4 Customer Authorization

By using the Service, you authorize DealerJet to:

• Access your dealer page on AutoTrader.ca on your behalf to retrieve your published inventory. Retrieval may run on an automated schedule (typically once per day, overnight) so your dashboard reflects the current state of your dealer page without requiring you to trigger a manual import.
• Inject Facebook Marketplace listing forms with data we have generated for you, when you initiate a posting.
• Communicate with Facebook on your behalf via your authenticated Facebook session for the purpose of creating listings.

You retain full control over what we do at every step; we do not take autonomous action on third-party platforms without your explicit "post" or equivalent action.

8.5 Facebook Account Binding

When a user first publishes a listing using the Service, that user's DealerJet login is bound to the specific Facebook account signed in at that moment. This binding exists to prevent the Service from being used to operate multiple dealerships under a single subscription.

• Each user account holds one Facebook binding, and it can be changed (via the "Swap Facebook Account" action on the Account page) at most once every thirty (30) days. We may grant case-by-case exceptions for documented business reasons (e.g., a sales-rep transition) — contact info@dealerjet.ca.
• Solo plan: one user, and therefore one bound Facebook account per dealership.
• Dealership plan: each team member you invite gets their own login and binds their own Facebook account (one per member, with that member's own 30-day swap limit). Listings each member posts are published under their own Facebook profile.

9. Intellectual Property

9.1 DealerJet IP

DealerJet retains all rights, title, and interest in and to the Service, including all software, code, design, branding, and documentation. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your dealership's lawful business purposes during the term of your subscription.

9.2 Customer Data

You retain all rights to your Customer Data. By using the Service, you grant us a limited license to host, store, process, transmit, display, and modify (e.g., generate listing descriptions from) your Customer Data solely for the purpose of providing the Service to you.

We will not sell, lease, or commercialize your Customer Data, and we will not use it to train AI models that benefit other customers without your express written consent.

9.3 Generated Descriptions

Marketplace descriptions generated by the Service (assembled automatically from your vehicle data and saved settings) are provided to you for your use in your listings. You must review them before publishing and you take full responsibility for the content of any listing you publish.

9.4 Feedback

If you provide feedback, suggestions, or feature requests, we may use this freely without compensation or attribution to improve the Service.

10. Privacy

Our collection, use, storage, and disclosure of personal information is governed by our Privacy Policy, and our use of cookies is described in our Cookie Policy; both are incorporated by reference into these Terms.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEALERJET DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that:

• The Service will be uninterrupted, secure, or error-free.
• Automatically generated listing content will be accurate, fact-checked, or legally compliant in your jurisdiction.
• Facebook Marketplace, AutoTrader, CarGurus, or any third-party platform will continue to function as currently expected.
• Any specific business outcome (sales, leads, listings posted) will result from using the Service.

You assume full responsibility for verifying every listing's accuracy before publishing.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) DEALERJET'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID DEALERJET IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

(b) IN NO EVENT WILL DEALERJET BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOST GOODWILL, OR LOSS OF BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY.

(c) NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW (E.G., LIABILITY FOR FRAUD, GROSS NEGLIGENCE, OR INTENTIONAL MISCONDUCT, OR LIABILITY UNDER PROVINCIAL CONSUMER PROTECTION LEGISLATION WHERE NON-WAIVABLE).

13. Indemnification

You agree to indemnify, defend, and hold harmless DealerJet, its operator, and any contractors, from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the Service.
• Your listings published using the Service, including any misrepresentation, deceptive advertising, or breach of consumer protection law contained in those listings.
• Your breach of these Terms.
• Your violation of any third-party rights.
• Your violation of any law or regulation, including OMVIC, VSA, AMVIC, CASL, or PIPEDA.

14. Term and Termination

14.1 Term

These Terms apply from the moment you first access the Service and continue until terminated as described below.

14.2 Termination by You

You may terminate by cancelling your subscription from your billing page (which opens the Stripe Customer Portal), consistent with §5.5. Cancellation takes effect at the end of the current billing cycle.

14.3 Termination by Us

We may suspend or terminate your account at any time, with or without notice, if:

• You materially breach these Terms.
• Your subscription payments fail.
• We are required to do so by law.
• We discontinue the Service entirely (with at least thirty (30) days' advance notice if practicable).

14.4 Effect of Termination

Upon termination, your access to the Service ends. You may request an export of your Customer Data within thirty (30) days of termination; after that, we may delete your data in accordance with our Privacy Policy.

Sections 9 (IP), 11 (Disclaimers), 12 (Liability), 13 (Indemnification), 14.4 (this section), 15 (Governing Law), and 17 (General) survive termination.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules.

15.1 Informal Resolution

Before bringing a formal claim, you agree to first contact us at info@dealerjet.ca and attempt in good faith to resolve the dispute informally for thirty (30) days.

15.2 Courts

If informal resolution fails, any dispute will be brought in the courts of Ontario, Canada, and you and DealerJet consent to the exclusive jurisdiction and venue of those courts.

15.3 Class Action Waiver

To the extent permitted by applicable law, you and DealerJet agree to bring any dispute on an individual basis only, and not as part of a class, collective, or representative action. If this waiver is found unenforceable in your jurisdiction, the remainder of these Terms continues to apply.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date and, for material changes, notify you by email (to the address on your account) and/or via the Service at least fourteen (14) days before the change takes effect, and may ask you to re-accept the updated Terms at your next sign-in. Continued use of the Service after the effective date of an update constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Service and may cancel your subscription per Section 14.2 — and if a material change adversely affects you, you may cancel before it takes effect.

17. General

17.1 Entire Agreement

These Terms (together with the Privacy Policy) are the entire agreement between you and DealerJet regarding the Service and supersede all prior agreements.

17.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full force.

17.3 No Waiver

Our failure to enforce any right is not a waiver of that right.

17.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all assets.

17.5 Force Majeure

Neither party is liable for any failure or delay caused by events beyond reasonable control (natural disasters, wars, government action, internet outages, third-party service failures).

17.6 Notices

Notices to you may be sent to the email on your account. Notices to us must be sent to:

DealerJet 1576 Richmond Street, Unit 12, London, Ontario, N6G 2M6, Canada Email: info@dealerjet.ca

17.7 Language and Geographic Scope

These Terms are drafted in English. To the extent permitted by law, the English version controls in case of conflict with any translation.

Geographic scope: the Service is presently offered only to dealerships operating in English-language Canadian provinces (Ontario, British Columbia, Alberta, and other provinces outside Quebec). We do not currently market, sell, or onboard customers in Quebec. If you operate primarily in Quebec, you may not be eligible for the Service at this time. We may expand to Quebec in the future, at which point French-language documents will be provided.

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Contact

Questions about these Terms? Contact us at:

info@dealerjet.ca DealerJet, 1576 Richmond Street, Unit 12, London, Ontario, N6G 2M6, Canada